Frequently Asked Questions
Where are you located?
We’re located inside Southern Sugar & Brow at 1353 Main Street, Liberty Hill, TX 78642. Around back, darlin’!
What are your store hours?
Monday: Closed
Tuesday–Thursday: 4 PM–6 PM
Friday: 2 PM–6 PM
Saturday: 11 AM–4 PM
Sunday: 12 PM–4 PM
Please note: Occasionally, we close the boutique for a private shopping party.
Can I shop when the boutique door is locked?
Yes! We work corporate by day, so our door may occasionally be locked. If Southern Sugar & Brow is open, come through their front door and head on back. You can also shop anytime online or send us a DM through our socials.
Do you offer local pickup?
Yes! You’ll receive a confirmation when your order is ready. Please note that we’re closed on Mondays, so orders placed Friday–Sunday may not be ready for pickup until Tuesday. Need it sooner? Send us a message, and we’ll always do our best to accommodate!
How quickly will my order ship?
Orders usually ship within 24 hours. Please note that we’re closed on Mondays, so orders placed Sunday or Monday may ship the following business day.
What is your return policy?
We do not offer refunds, but we’re happy to offer in-store exchanges within 7 days of purchase. Items must be unworn, unused, and in their original condition with tags attached. If you need to make an exchange, just reach out and we’ll be happy to help! Original shipping costs are nonrefundable. We reserve the right to decline an exchange or store credit if the returned merchandise does not meet the requirements outlined above.